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Knowledge Base

You can find answers to most questions in our knowledge base.

Frequently Asked Questions

Can I use WP Portfolio Plugin on client sites?

All the pricing options for WP Portfolio support use on multiple websites. So feel free to use it on your own or client websites.

What are the types of Portfolios I can create with WP Portfolio?

Currently, you can create portfolios that display websites, images, videos and single pages. You can select the type and customize your portfolio accordingly.

What kind of support do you offer?

We take pride in providing professional, one-to-one support. Unlike other product developers, we have a dedicated support team and we answer any questions from our customer within one business day. We also have an extensive knowledge base and the Facebook group of active users where you can get answers quickly.

For how long do I get support & updates?

We will stand by you until you get used to our product. The annual plan of WP Portfolio comes with a 1-year support and updates, while a Lifetime license will guarantee we are with you whenever you need us.

Can I include all the websites I created within the portfolio?

Yes, you can!

Can I translate WP Portfolio plugin in my language?

Of course! Our plugin comes with .po and .mo files. In fact, it is already translated in a few languages. We even have a GlotPress Portal where you can contribute and help in translating Ultimate Addons to your language.

Can I upgrade from WP Portfolio to Mini Agency or Agency Bundle?

Yes! You can upgrade from any license of the WP POrtfolio plugin and own a Mini Agency Bundle. Just login to our store and open the upgrades page to see the best upgrade options.

Will I get free demo websites with this plugin?

Yes, you will get free demo websites that you can include within your portfolio as dummy white labeled data. If you are a Agency Bundle or Mini Agency Bundle user, then you can use them to impress your clients too.

What if my license expires?

Our system will remind you a few times to renew your license. In case if you decide not to renew it, no worries. You will still be able to continue using our plugin on your website. You will just not get access to new website templates, updates and direct support from our team.

What is your refund policy?

We firmly believe in and stand behind our products 100%, but we understand that it cannot work perfectly for everyone. If you are unhappy with your purchase, we will gladly refund your money. You can apply for a refund within 14 days of purchase.