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If you're an existing customer, the fastest way to get support is through our ticketing system.

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Documentation

You can find answers to most questions in our knowledge base.

Frequently Asked Questions

WP Portfolio is a WordPress plugin and therefore we recommend you to have the latest version of WordPress and PHP version 5.3 and above installed on your website.

All the pricing options for WP Portfolio support use on multiple websites. So feel free to use it on your own or client websites.

No. You cannot use multiple shortcodes on the same page.

Our system will remind you a few times to renew your license. In case if you decide not to renew it, no worries. You will still be able to continue using our plugin on your website. You will just not get access to new website templates, updates and direct support from our team.

Currently, you can create portfolios that display websites, images, videos and single pages. You can select the type and customize your portfolio accordingly.

Yes, you will get free demo websites that you can include within your portfolio as dummy white labeled data. If you are Astra Agency user then you can use them to impress your clients too.

Not at all! WP Portfolio is built with ease and performance in mind. You need not worry about your website's performance.

All WP Portfolio updates are free of cost! Once you verify your license, you will get an update notification automatically whenever it is available. You can then update the plugin with just a click.

We take pride in providing professional, one-to-one support. Unlike other product developers, we have a dedicated support team and we answer any questions from our customer within one business day. We also have an extensive knowledge base and the Facebook group of active users where you can get answers quickly.

We will stand by you until you get used to our product. The annual plan of WP Portfolio comes with a 1-year support and updates, while a Lifetime license will guarantee we are with you whenever you need us.

We firmly believe in and stand behind our products 100%, but we understand that it cannot work perfectly for everyone. If you are unhappy with your purchase, we will gladly refund your money. You can apply for a refund within 14 days of purchase.

Yes, you can!

Celebrating Astra's 1+ Million Active Installs!

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